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Careers

Welcome to our dynamic team, where innovation meets collaboration!

Let’s grow together

Welcome to Technology Pryme Integrated Solutions, Inc. (Techpryme) Career Opportunities!

At Techpryme, we believe in fostering a dynamic and inclusive work environment where passion, innovation, and collaboration thrive. As a leading BPO/Information Technology company, we are dedicated to attracting top talent to join our team and contribute to our ongoing success.

Why Choose a Career with Us?

Innovation at the Core:

Be part of a team that values creativity and embraces innovation. We encourage employees to think outside the box, explore new ideas, and contribute to the evolution of our industry.

Professional Growth:

At Techpryme, we invest in our employees’ professional development. Whether you’re just starting your career or are an experienced professional, we provide opportunities for continuous learning and skill enhancement.

Collaborative Culture:

Join a workplace where collaboration is not just encouraged but celebrated. We believe in the power of teamwork and understand that diverse perspectives lead to better solutions.

Work-Life Balance:

We understand the importance of maintaining a healthy work-life balance. Our flexible work arrangements and comprehensive benefits ensure that you can thrive both professionally and personally.

Global Impact:

Contribute to projects that have a meaningful impact on a global scale. We are committed to making a difference in the world, and your work at Techpryme will be an integral part of that mission.

Current Opportunities:

Explore our current job openings and discover the exciting career opportunities waiting for you. From entry-level positions to leadership roles, we have a variety of positions available for individuals with different skills and backgrounds.

BASIC QUALIFICATIONS:

  • Bachelor’s degree in business administration, Marketing, or a related field.
  • 2–4 years of experience in a sales or business development role, preferably within the BPO, or service industry.
  • Proven ability to achieve and exceed sales targets.
  • Strong understanding of BPO services and client acquisition strategies.
  • Excellent communication, negotiation, and presentation skills.
  • Proficient in MS Office and CRM software.

MAJOR RESPONSIBILITIES:

  • Strong business acumen and creativity
  • Excellent project management, problem solving and decision-making skills
  • Has global and local network and exposure in multiple commercial industries
  • Possess some degree of technical competency in Information Technology
  • Experience in selling IT solutions (software) and services (consulting, contact center, support)
  • Has practical experience in full sales process from qualifying leads to contract negotiation
  • Excellent interpersonal and communication skills with demonstrated success in building relationships with clients
  • Extensive experience in dealing with clients and conducting client presentations and negotiation

BASIC QUALIFICATIONS:

  • Must have Bachelor’s/College Degree, or any related to IT
  • At least 6 months working experience in IT, Helpdesk or related field
  • Fresh Graduates are welcome to apply

Major Responsibilities:

  • Provides courteous and timely response to support requests submitted to the service desk via telephone, email, or any other communication method by responding via telephone, email, remote connectivity tools
  • Troubleshoots hardware and software problems by interviewing users to collect information and fully documents all requests for support in the tracking system, including the resolution of the problem.
  • Ticket creation, monitoring, closing, and proper documentation and timely submission of the required reports
  • Conducting outbound customer callbacks
  • Coordinating with Level 2/3/4 support and vendor groups until issues are resolved
  • Demonstrates ability to learn customer support processes and techniques  
  • Ability to solve problems
  • Competency in Microsoft Operating Systems, Microsoft Office Applications, and desktop software
  • Basic to intermediate knowledge in LAN, WAN, Computer/PC hardware, internet systems, tools and concepts
  • Demonstrated knowledge of the OSI layer
  • Competency in Microsoft Operating Systems, Microsoft Office Applications, and desktop software

BASIC QUALIFICATIONS:

  • Must possess a bachelor’s /college degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent
  • At least 6 months working experience in IT, Helpdesk or related field
  • CISCO certified

Major Responsibilities:

  • Excellent project management, problem solving and decision-making skills.
  • Possess some degree of technical competency in Information Technology.  
  • Excellent interpersonal and communication skills with demonstrated success in building relationships with clients.
  • Daily monitoring of client’s Wide and Local Area network (Availability and link utilization)
  • Daily monitoring of servers and network devices health status
  • Daily monitoring of security systems (AV, Firewall logs and traffic)
  • Identify and respond to faults via call and/or email on GADCs systems and networks, liaise with 3rd party providers, and handle escalation until resolution
  • Manage and prioritize incoming network incidents and service requests, ensuring timely resolution and escalation when necessary.

BASIC QUALIFICATIONS:

  • Must possess a bachelor’s /college degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent
  • At least 6 months working experience in IT, Helpdesk or related field
  • Proficiency with HTML, CSS, JavaScript
  • Experience with front-end frameworks/libraries

Major Responsibilities:

  • Good technical skills in LAN and WAN troubleshooting
  • Strong background in TCP/IP protocols
  • Basic knowledge of common network protocols (BGP,OSPF, EIGRP)
  • Good knowledge in SNMP
  • Good Knowledge on different operating System (Window, Linus)
  • Hands - on interface with different telecom provider, vendors, and personnel within the organization.

BASIC QUALIFICATION:

  • Must possess at least a bachelor’s degree or relevant work experience.
  • At least 6 months working experience in customer service and client relationship management.
  • Fresh graduates are welcome to apply.

Major Requirements & Responsibilities:

  • Customer focused and had strong interpersonal and problem-solving skills.
  • Ability to maintain confidential information.
  • Demonstrated ability to work on own initiative.
  • Adapting to the changing needs of customers.
  • Maintaining a professional attitude in challenging situations.
  • Results-driven and respond positively to feedback.
  • Proficient in computer and internet applications.
  • Serves customers by providing product and service information and resolving product and service requests/problems. ·
  • Requires general knowledge of company, products and/or services and multiple system applications.
  • Establishes and maintains very good customer assistance for superb customer satisfaction.

EMPLOYEE ENGAGEMENT AND RELATIONS

Basic Qualifications & Requirements: 

  • Must possess at least a bachelor's degree in Human Resources, Psychology, Business Administration, Communications, or any related field.
  • Fresh graduates are welcome to apply; relevant work experience in HR, Employee
  • Engagement, or Employee Relations is an advantage.
  • Must be willing to report onsite in Makati from Monday to Friday

Major Requirements & Responsibilities: 

  • Energetic, proactive, and creative with a strong interest in designing and supporting
  • engagement activities.
  • Basic to intermediate skills in planning, organizing, and coordinating projects, especially
  • employee events and programs.
  • Good written and oral communication skills, with the ability to assist in preparing reports,
  • creating communications, and presenting information clearly.
  • Ability to work effectively with colleagues at all levels of the organization and across
  • diverse groups of employees.
  • Willingness to build strong relationships, establish trust, and maintain confidentiality in
  • handling employee-related matters.
  • Can work both independently with minimal supervision and collaboratively as part of a
  • team.
  • Ability to manage multiple tasks and meet deadlines in a dynamic, fast-paced
  • environment.
  • Creative and open to learning new tools in preparing employee engagement materials
  • (e.g., pubmats, videos, announcements).

Basic Qualifications & Requirements: 

  • Fresh graduates are welcome to apply – kickstart your career with us!
  • Bachelor’s degree in Finance, Accountancy, or related fields
  • Strong attention to detail and excellent analytical skills
  • Proficient in Microsoft Excel and basic accounting systems/tools
  • Good communication and organizational skills

Major Requirements & Responsibilities: 

  • Prepares work to be accomplished by gathering and sorting documents and related information.
  • Obtains revenue by verifying transaction information; computing charges and refunds, preparing and mailing invoices; identifying delinquent accounts and insufficient payments.
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Verifies accounts by reconciling statements and transactions.
  • Verify discrepancies and resolve clients’ billing issues.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Keeping records and documenting financial processes.
  • Perform related work as assigned.

How to Apply:

Ready to take the next step in your career? Applying is easy! Simply browse our current openings, select the position that aligns with your skills and aspirations, and email your application at [email protected]

Join us in shaping the future of Technology and embark on a rewarding career journey with Techpryme. We look forward to welcoming you to our team!

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