Hardware & Software Sales
LiveChat
Connect with customers
LiveChat is a complete customer service platform allows businesses to connect with their customers across multiple channels. By using LiveChat, businesses are able to consolidate and organize each and every interaction they have with their customers. The software can be integrated with their website, social media page, or mobile app, and includes features such as targeted messages, canned responses, chat reports, and chat bot integration. McDonald’s Philippines uses LiveChat in their McDelivery app.
Capture leads and make buying easy
- Show off your goods in elegant product cards and make more sales while chatting
- Qualify leads online with custom forms and AI chatbot automations
- Track sales and business goals automatically to see precisely how chats boost revenue and ROI
LiveChat features
It’s all about making your business goals a reality.
Chat tools
- Message sneak-peek
- Canned responses
- Chat tags
- Rich messages
- File sharing
- Chat archives
- Inactivity messages
- Notifications
- Chat transfer
- Chat ratings
Messaging channels
- Chat widget
- Instagram for Business
- SMS
- In-chat voice, video & screen-sharing
- WhatsApp Business
- Chat page
- Apple Messages for Business
Reports & analytics
- Data summary
- Chat reports
- Data export
- Agent reports
- Customer reports
- Ecommerce reports
- Filters
- Dashboard
Sales & ecommerce
- Customer data
- Product Cards
- Ecommerce integrations
- Goals & sales tracker
Chat widget customization
- Customization
- Agent profiles
- Accessibility
- Languages
- Chat boosters
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